Make Your Appointment Today
Please call 208-966-4512 to schedule an appointment Monday-Friday, 8 AM to 5 PM
If you are a new patient, remember to bring a current photo identification and insurance card, if applicable, to your first appointment.
When scheduling your appointment, please tell the receptionist all of the issues that you want the physician to address at that appointment. This will enable the receptionist to schedule sufficient time so that your physician may attend to those concerns you wish to be addressed.
Please arrive to your appointment at least 10 minutes prior to your scheduled time to allow registration, check in, and rooming. If you are 15 minutes or more late to your scheduled appointment, we may have to reschedule your appointment for another time. Please call ahead if you know that you may be late as this allows our staff to accommodate and readjust the schedule so that the clinic does not fall significantly behind.
Telemedicine Remote Patient Care
Telemedicine Visits: Telemedicine appointments may be offered and coordinated by your provider for visits that can be handled safely remotely, and for special circumstances to allow for continuity of care when established patients are traveling or home-bound. Please refer to your insurance benefits as not all insurance providers may choose to continue offering Telemedicine coverage post Covid Pandemic Emergency status-- as this is a moving target in constant flux we are not able to be responsible for knowing the specifics of your specific insurance plan allowances and coverage for remote services. Please remember for many instances, there is no substitute for in person encounters with pertinent detailed physical exams, vital sign monitoring, and relevant clinic testing-- please work with your provider team to determine the best mode of care for your situation!
Payments Patients Without Insurance Coverage
If you do not have insurance or are undergoing services or procedures not covered by insurance (ear piercing, circumcision, nutrition counseling, botox, etc), we ask for payment at the time of service.
We offer a 20% cash discount to our clinic visit fee-schedule to patients paying for their services in full at the time of their visit. Short-term payment plans are available but must be requested prior to services. When payment plans are instituted, no discounts apply.
Payment Co-pays & Up To Date Insurance Information
Co-payment and Keeping Insurance Information Up To Date: Our contracts with the insurance companies require us to collect co-pays at the time of service. We will bill all health insurance companies that we are contracted with as long as you provide the correct billing information (a copy of your card works best). If you do not have a co-pay listed, you will be required to pay $30 at the time of service. We suggest you call the number on the back of your card and know your co-pay and deductible amount. It is your responsibility to know your coverage, please make sure you have us listed as your primary provider, and be sure our office is contracted with your insurance. If your Insurance is updated or changed, it is your responsibility to inform us. If we bill old information, this frequently causes a several month delay in payment and a re-billing fee might apply.
Annual Preventative & Medicare Wellness Appointments: It is our clinic's policy to collect a co-pay at the annual Preventative physical and Medicare Wellness visits as frequently we are discussing much more than just immunizations and preventative screenings, which does warrant an additional E&M office visit code be applied to your account. We find it very valuable to be comprehensive and intentionally touch on all chronic conditions once annually, so they do not get lost to follow up, get any Rx refills lined up for the year after making sure all are still important & safe in your care, review labs together in detail addressing abnormalities at that time, and in some cases ordering new diagnostic tests or referrals. To accomplish this level of detail to your care we set aside much longer appointments, and this frequently saves you from being asked to come back for a separate appointment to manage these other conditions! If no additional medical conditions or concerns are addressed outside of preventative wellness screening and review, then your copay will remain as a credit on your account and be applied to your next visit!
Missed or Late Appointments
We understand that unforeseen situations may arise causing you to cancel or reschedule your appointment. However, please be respectful of our patients that need to be seen sooner by notifying our office at least 24 hours prior to your scheduled appointment time. Cancellation without 24 hours advance notice will be considered a "late cancellation". For missed appointments or if showing up >15 minutes past your appointment time, these will be considered “no show's”. Multiple "no-shows" can be very disruptive to our physicians’ schedule, and prevent other patients an opportunity to see their provider. Every effort is made to remain on schedule. In order to keep the schedule on time, being more than 15 minutes late for an office appointment will mean cancellation for that appointment and rescheduling for a later date. This is important so that we do not run into the next patient’s appointment time and shift the entire schedule behind.
If you miss a new patient appointment TWICE and do not notify the office, you will not be rescheduled unless you pay a re-booking fee of $100.
Established patients may be charged a $35 fee for "late cancellations" if the office has not been notified of the need to cancel an appointment 24 hours prior, or with “no-shows”.
Repeated “no-shows” or late cancellations will result in being discharged from our office, at provider's discretion.
If you have had multiple late cancellations or no-show’s (this includes presenting more than 15 min late to appointments) you may be given first a warning notice, then a letter of dismissal from the clinic if the warning is not heeded.